SugarCRM constantly seeks to improve and optimize its mobile versions at all times. Sugar is compatible with Android/iOS Tablet and Mobile Applications. Apart from this, Sugar also entertains its users by sanctioning them provision of offline and free mobile access. The resolve and determination of SugarCRM, regarding its product development, can be ascertained from the fact that new product releases are introduced continually. The force behind these high motivation levels is customer satisfaction. The latest set of revamps and amendments introduced for Sugar Mobile were launched as ‘SugarCRM Mobile Release 4.0.0’ in 2016. Let’s take you to a step by step guide regarding the broad changes in features which this Mobile Release will entertain.
SugarCRM Android and iOS Mobile App Feature Enhancements
Deep Linking
This state of the art concept provides Sugar users with automated access to the SugarCRM Mobile App when a link is opened via a third party app. Let me explain! These custom URL schemes will allow the Sugar user to launch the SugarCRM Mobile App when, let’s say, the mobile user receives a text or an email that contains a link to a SugarCRM record. Owing to these deep mobile links, the users would no longer have to endure the hassle of logging into their Sugar through the mobile browser every time they received a SugarCRM record via any third party app. Deep Linking makes the Mobile App readily available, and it’s just a click away.
Change to Mobile Skin
For an enhanced UI (user interface) and UX (user experience), most of the pages within the SugarCRM Mobile App are now displayed in lighter and more visually attractive colors.
Mobile App Configuration Service (MACS)
This service enables Sugar users to design and configure their personalized versions of SugarCRM Mobile. This would pave the way for users to brand their own product, and have enhanced control over distribution. After the Mobile App has been customized, it can be deployed via Google Play Store, Apple App Store or any other personal store. This would allow corporations that have deployed Sugar to have an augmented experience regarding data security and distribution of their mobile app. Some of the pre-requisites of MACS include having an active account on SugarCRM.com and a valid Enterprise or Ultimate subscription with SugarCRM.
Editing from Preview Pane
The Preview button in Sugar 7 allows you to view additional record details from a module or sub panel list with just a single click. Thus, utilizing the right-hand side panel to display the information in a split-screen. Sugar administrators can turn on this feature from the System Settings administration tool. When enabled, this new feature allows users to click an “Edit” button on the preview pane to edit the data. This allows even more user efficiency when using the already-great preview feature.
Fixed Issues
No software is perfect. The closest to perfection are those that constantly seek to refine themselves. Many small issues that users previously faced have been resolved in these updates. For instance, when viewing a record in SugarCRM Mobile App, certain users were unable to scroll down in order to view all sub-panels. Subsequently, SugarCRM decided to make some changes to disentangle its users. Similarly, few other customer related issues have been tweaked in these updates as well. Moreover, if you haven’t already had a look at the groundbreaking SugarCRM Mobile SDK, you are missing out on the developments in the Mobile CRM trends.
SugarCRM has a reputation among its users for streamlining business processes and significantly improving the Sales and Marketing of an organization. Within this globalized economy, customers constantly desire a swift response for every query. All of this would become easier when the SugarCRM Mobile App is at your disposal.
So, have you decided on a Mobile CRM strategy for your business? Let us help you choose a perfect Mobile CRM App for your business.
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