- November 21, 2014
- By rolustech
Four Aspects of CRM
The phrase"CRM helps businesses grow” gets tossed around quite often these days. But does it actually mean? Is it just hype created by a few CRM consultants/vendors, or is there more to it?
- November 11, 2014
- By rolustech
Customizing Pre-Fill for Duplicate Records in Sugar7
Sometimes it becomes crucial to restrict certain fields from being copied as values of certain fields can change when a duplicate record is made. Details inside.
- November 7, 2014
- By rolustech
Journey with IBM – SugarCRM
The little contribution made by Rolustech and its team may dull out in front of the IBM’s glorious success however it does make us feel proud of being a contributor.
- November 6, 2014
- By rolustech
Access sugar instance at two different platforms simultaneously Via REST API
In SugarCRM, two users cannot simultaneously access the same instance.How to resolve this issue? Details inside.
- November 5, 2014
- By rolustech
Benefits of Using CRM for the Call Center Industry
The demand on call centers in recent years has increased greatly. Customer representatives have to stay on their toes to satisfy their clientele. For them, CRM for Call Center software serves as train’s engine.
- October 30, 2014
- By rolustech
Importance of Leads Module in CRM
Facing trouble in acquiring new leads? Want to handle your Leads efficiently to stay on top of the game? Read on for Lead Management tips and steps in CRM.
- October 2, 2014
- By rolustech
Campaigns in SugarCRM
SugarCRM Campaigns feature in sugar is used to track and manage mass marketing campaigns.
- May 28, 2014
- By Amer Wilson
Create Cases from Emails in Sugar CRM
Automate this repetitive manual process and make life easier.