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Enterprises are eager to invest in CRM technology as part of a determined effort to grow their customer base. However, without proper direction and strategy, such initiatives might not bring optimal results and hence a clear roadmap outlining the CRM implementation process first needs to be chalked out

In this Infographic post, we have compiled the stories of 25 self-made billionaires and have tried capturing their lives before they got rich with a special emphasis on their twenties.

CRM is used by other departments as well but it must be made clear that it is primarily a sales tool. Once the sales people are given the proper training, they will embrace the technology with an open heart and that will mark the beginning of a new era for your business.

Nonprofits and Charities are increasingly using Sugar for fundraising, volunteer management, donations life cycle and reaching potential donors. Read more!

A glossary of some of the most common CRM terms. Once you have gone through this post, you will experience no difficulty in comprehending and speaking the language of CRM.

Today, we will accomplish a very simple yet popular task of exporting all contacts from SugarCRM to your computer in an Excel file. Almost every edition of Sugar exports contacts the same way. The process is very simple and intuitive.