5 Reasons Why the Call Center Industry Needs a CRM
Revolutionize customer experience and fill the gaps in customer service with a robust call center CRM. Check out how you can manage a call center with a CRM.
Difference between CRM & Sales Force Automation
Sales Force Automation Technology will streamline your sales processes; however, a CRM platform will revolutionize your business. Here’s how!
4 Remarkable Benefits of Social CRM for Your Business
With people connected to the internet at all times, it has become somewhat difficult to meet the rising expectations of today’s digitally empowered customers. Businesses need to invest in Social CRM in order to stay competitive.
How to Implement CRM in an Organization: Agile or Waterfall?
CRM implementation project demands a proper implementation plan in place. Not only this every business out there is different and needs to plan the CRM implementation differently.
Salesforce Cloud Security
Salesforce has made its cloud solutions incredibly secure and robust. Read on to discover the various aspects of Salesforce Cloud Security.
Boost the Productivity of Your Sales Team with Mobile CRM
Mobile CRM is set to open new and unexplored avenues for your sales team. Learn how Mobile CRM will empower your sales team to be more prolific.
CRM & Big Data Analytics
According to Gartner, Big Data will be the next “disruptive technology” and will transform customer relationship management industry.The possibilities that Big Data offers are endless but companies first need to invest in CRM software.
Salesforce Health Cloud – The next Big Thing in Healthcare World
Salesforce has introduced its first patient management system known as Salesforce Health Cloud. Discover the key features of this exciting product.
Internet of Things & The Future of CRM
According to Cisco, there will be 50 billion devices connected to the Internet by 2020. Companies would like to mine this data to get insightful data about customer behavior. Internet of Things presents both a challenge and an opportunity.