Businesses which choose the most optimal CRM solution succeed. Discover the strengths and weaknesses of SugarCRM & Vtiger and only then make a decision about which CRM you should go for.
Revolutionize customer experience and fill the gaps in customer service with a robust call center CRM. Check out how you can manage a call center with a CRM.
With people connected to the internet at all times, it has become somewhat difficult to meet the rising expectations of today’s digitally empowered customers. Businesses need to invest in Social CRM in order to stay competitive.
CRM implementation project demands a proper implementation plan in place. Not only this every business out there is different and needs to plan the CRM implementation differently.
According to Gartner, Big Data will be the next “disruptive technology” and will transform customer relationship management industry.The possibilities that Big Data offers are endless but companies first need to invest in CRM software.