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There might be some areas where your CRM is being underutilized or some bad decisions or exercises getting in the way of all your efforts. With this in mind, we present the top 5 CRM best practices that will help you get the most out of your CRM.

The new Salesforce Conversational Queries feature further expands the capabilities of the Salesforce Einstein Analytics platform. Learn all about it here!

The technology behind cryptocurrencies like Bitcoin and Etherium may not be a household name just yet but it has been gaining traction fast and although the future of the said cryptocurrencies maybe still be up in the air, the Blockchain itself is bound to stick around for the long haul. It has opened up a world of possibilities and can potentially revolutionize the way existing technologies and business processes function. With that in mind, we will focus on how blockchain is likely to affect Customer Relationship Management down the road.

SugarCRM has just released Sugar Mobile 6.1 and added the ability to view email records from the Emails module along with related records. However, it should be noted that email access is only supported for the SugarCRM 7.11 Winter ’18 and future releases. Moreover, like the Quotes, Employees, Emails and Reports modules in previous releases, the Emails module is also read-only for all users when accessed from SugarCRM Mobile.

SugarCRM introduces some of the most requested features and delivers perhaps the most beautiful CRM yet with the SugarCRM 7.11 Winter ’18 Release

The General Data Protection Regulation (GDPR) becomes directly applicable and enforceable in all EU Member States on May 25, 2018. Replacing an outdated data protection directive from 1995, it carries provisions that require businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states. The GDPR also regulates the exportation of personal data outside the EU.

If you thought Marketing Automation is just for your Marketing Team, think again! Here are 4 Ways How Marketing Automation Benefits your Sales Team.

Did you know that there are many real estate agents who still don’t use a CRM? This is incredibly perplexing for an industry where the expression ‘Time is money’ truly holds true. Even if you are doing well for yourself right now, you can always do better with a CRM. Here are 4 ways how a CRM can help you increase your income per hour while providing more value to your clients and business.