About Amer Wilson
Amer Wilson is a CRM consultant at Rolustech with over a decade’s worth of experience in the CRM industry. Amer currently runs the Rolustech blog and aims to provide expert advice and inspiration to small business owners through his posts. Amer regularly attends webinars from leading CRM providers to stay on top of the latest trends in CRM and, consequently, ensure that his readers can too. A strong believer in imparting the knowledge he has gained over his career, Amer is always willing to assist his co-workers in any way he can and has become our go-to-guy for all things CRM. When he’s not churning out new articles and directing the content strategy for our blog, Amer can be found pumping iron at the gym.
Salesforce has once again pushed the boundaries of AI-driven automation with the launch of AgentExchange—a groundbreaking marketplace designed to revolutionize the way businesses deploy AI-powered digital labor. As part of the growing Agentforce ecosystem, AgentExchange connects companies with pre-built AI components, making it easier than ever to enhance workflows, improve efficiency, and reduce operational costs. […]
- March 5, 2025
- By Amer Wilson
Five Key Advantages of Integrating Your ERP and CRM System
Integrating CRM and ERP systems is no longer optional - it’s essential for growth, efficiency, and competitive...
- March 4, 2025
- By Amer Wilson
The Future of Healthcare AI: Salesforce Introduces Agentforce for Health
AI is no longer an experimental technology it’s a necessity in modern healthcare. From AI-driven hospital management to AI-powered healthcare CRM, technology is transforming
- February 27, 2025
- By Amer Wilson
10 Steps for a Smooth Salesforce Implementation
This guide walks you through 10 essential steps to streamline your Salesforce implementation from defining clear objectives and...
- February 27, 2025
- By Amer Wilson
17 Winning Sales Tips to Increase Your Revenue
By applying these 17 tips, you’ll close more deals, create lasting relationships, and boost revenue. The key is to keep...
- February 19, 2025
- By Amer Wilson
How to Build a Winning Content Strategy with Salesforce Marketing Cloud
With the right tools and approach, businesses can create a dynamic, data-driven content strategy that drives growth and delivers...
- February 13, 2025
- By Amer Wilson
Salesforce AI Agents Pricing: What You Need to Know Before Investing
Picking the right AI solution is just the first step. The real challenge is implementing it cost-effectively without hidden...
- February 12, 2025
- By Amer Wilson
Building a No-Nonsense CRM: Could AI and Automation Solve the CRM Problem?
Businesses that embrace AI-driven automation and insights will gain a strong edge in customer relationships and...
- February 3, 2025
- By Amer Wilson
Salesforce Spring ’25 Update: AI Innovations, New Features, and Key Takeaways
The Spring '25 update demonstrates Salesforce’s ongoing commitment to innovation through AI, enhanced development tools, and improved...