About Amer Wilson
Amer Wilson is a CRM consultant at Rolustech with over a decade’s worth of experience in the CRM industry. Amer currently runs the Rolustech blog and aims to provide expert advice and inspiration to small business owners through his posts. Amer regularly attends webinars from leading CRM providers to stay on top of the latest trends in CRM and, consequently, ensure that his readers can too. A strong believer in imparting the knowledge he has gained over his career, Amer is always willing to assist his co-workers in any way he can and has become our go-to-guy for all things CRM. When he’s not churning out new articles and directing the content strategy for our blog, Amer can be found pumping iron at the gym.
With the right tools and approach, businesses can create a dynamic, data-driven content strategy that drives growth and delivers...
- February 13, 2025
- By Amer Wilson
Salesforce AI Agents Pricing: What You Need to Know Before Investing
Picking the right AI solution is just the first step. The real challenge is implementing it cost-effectively without hidden...
- February 12, 2025
- By Amer Wilson
Building a No-Nonsense CRM: Could AI and Automation Solve the CRM Problem?
Businesses that embrace AI-driven automation and insights will gain a strong edge in customer relationships and...
- February 3, 2025
- By Amer Wilson
Salesforce Spring ’25 Update: AI Innovations, New Features, and Key Takeaways
The Spring '25 update demonstrates Salesforce’s ongoing commitment to innovation through AI, enhanced development tools, and improved...
- December 17, 2024
- By Amer Wilson
SoftBank’s $100 Billion Investment: A Game-Changer for the U.S. Economy
In a bold and visionary move, SoftBank CEO Masayoshi Son recently announced a $100 billion investment in the United States. This historic investment is set to reshape industries, drive economic growth, and strengthen U.S.-Japan economic relations. The announcement was made during a meeting with former President Donald Trump and marks a significant milestone in the […]
- November 12, 2024
- By Amer Wilson
7 Industries That Can Gain the Most from Salesforce Agentforce in 2025
This blog delves into the industries that benefit the most from Agentforce, highlighting its potential to transform business processes and customer interactions. From healthcare...
- August 23, 2024
- By Amer Wilson
How to Integrate Twilio with Salesforce
Twilio Salesforce Integration will allow users to send and receive SMS, Emails, and telephone calls inside and outside their Salesforce platform. The main purpose of this integration is to effectively improve communication channels, streamline the workflow into one platform, and help improve overall sales efficiency. The sales team in an organization will benefit the most […]
- August 2, 2024
- By Amer Wilson
How to Integrate PandaDoc with Salesforce: A Comprehensive Guide
This guide has provided a comprehensive overview of the integration process, best practices, and troubleshooting tips. Remember, successful integration requires careful planning, configuration, and...
- July 18, 2024
- By Amer Wilson
Role of Salesforce in Digital Transformation: How Businesses’ Stay Competitive
Salesforce plays a crucial role in digital transformation by providing high-end technologies like AI-powered chatbots, and predictive and generative AI capabilities...